How do I cancel my service? Print

  • 38

Please log into the client area to submit a cancellation form if you wish to stop this service.
  1. visit - https://www.photonvps.com/billing/clientarea.php
  2. Now go to products - https://www.photonvps.com/billing/clientarea.php?action=products
  3. Click on "View Details" next to the service you wish to cancel
  4. Click on "Management Action" tab and from drop down select "Request Cancellation"
*If you would like a refund, please make sure to mention that in the cancellation reason and also open a ticket requesting a refund.  Refunds usually take up to 7 days but in some cases can take up to 2-3 weeks. 

*If you have an active Paypal subscription, please cancel that through Paypal's system to avoid future automatic payments sent to us.

https://www.paypal.com/us/webapps/helpcenter/helphub/article/?solutionId=FAQ577

Was this answer helpful?

« Back
  • US/Canada: 800-933-1517
  • International: 626-549-2801