All orders are checked for fraud before they are processed.  If there is no issues with your billing, your order will be processed instantly.  If there is an issue, it can take up to 24 hours to process the order.

If it's an emergency, please submit a ticket and our techs will try to process your order.

If you don't receive "Dedicated Server Welcome Email" after 24 hours, please contact us right away by submitting a ticket.  In some cases, the welcome email might get blocked by your email provider.  However, you can still access sent email by visiting the following url - https://www.photonvps.com/billing/clientarea.php?action=emails